Terms of service

OVERVIEW

Welcome to Cozyfeelt! References to "we", "us", or "our" mean Cozyfeelt. Cozyfeelt owns and operates this website and all associated content, features, tools, products, and services to offer you a personalized shopping experience (the "Services"). Cozyfeelt is hosted on Shopify, which allows us to deliver the Services to you.

These Terms of Service ("Terms") together with any referenced policies explain your rights and duties when using our Services.

Please read these Terms carefully. They contain important legal information, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you accept these Terms and our Privacy Policy [LINK]. If you disagree, please do not use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By accepting these Terms, you confirm that you are of legal age in your place of residence and that you allow any minor dependents to use our Services on devices you own or control.

To use certain features (like browsing or purchasing), you may need to provide information such as your email, billing address, payment details, and shipping address. You promise that all information you give us is accurate, current, and complete, and that you have the right to share it.

You are responsible for keeping your account login credentials secure and for all activity under your account. You may not sell, transfer, or assign your account to anyone else.

SECTION 2 – PRODUCT INFORMATION

We try hard to display our products accurately. However, colors and appearance may vary depending on your device screen and settings.

We do not guarantee that the look or quality of any product you buy will match your expectations or the images shown online.

Product descriptions may change at any time without notice. We reserve the right to stop selling any product or to limit quantities available to any person, region, or jurisdiction.

SECTION 3 – ORDER ACCEPTANCE

Placing an order is an offer to buy. Cozyfeelt may accept or reject any order for any reason. Your order is only accepted when we send you confirmation. Payment must be processed before acceptance.

Please double‑check your order before submitting; once accepted, we may not be able to cancel it. If we reject or modify an order, we will try to notify you using the contact details you provided.

All purchases are subject to our Refund Policy [LINK]. You agree that you buy for personal or household use only, not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the one in effect when you place your order, as shown in your order confirmation email. Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import fees.

Prices on our website may differ from those in physical stores or on third‑party websites. Promotions may have separate terms; if there is a conflict, the promotion terms control.

You must provide accurate and up‑to‑date payment and account information. You authorize us to charge your selected payment method for the total amount, including applicable shipping and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Delivery time estimates are not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Once we hand over products to the carrier, you assume title and risk of loss.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services – including trademarks, text, images, graphics, reviews, videos, audio, and their arrangement – is owned by Cozyfeelt, its affiliates, or licensors, and is protected by US and international intellectual property laws.

You may use our Services only for personal, non‑commercial purposes. Without our prior written consent, you may not copy, distribute, modify, create derivative works, publicly display, republish, or transmit any material. Nothing in these Terms gives you a license to Cozyfeelt’s, Shopify’s, or any third party’s intellectual property. Unauthorized use may violate laws. All rights not expressly granted are reserved.

Cozyfeelt’s logos, product names, and slogans are our trademarks. Shopify’s trademarks are owned by Shopify. Other trademarks belong to their respective owners.

SECTION 7 – THIRD‑PARTY TOOLS

We may provide access to third‑party tools over which we have no control or input. You acknowledge that we offer these tools “as is” and “as available” without any warranty. We are not liable for your use of optional third‑party tools. Any use is at your own risk, and you should review the terms of the relevant third‑party providers.

We may introduce new features or tools in the future – they will also be subject to these Terms.

SECTION 8 – LINKS TO OTHER WEBSITES

Our Services may link to third‑party websites or content. We do not review or control those sites and are not responsible for their accuracy or content. If you leave our Services to visit a third‑party site, you do so at your own risk.

We are not liable for any harm arising from your access to third‑party websites or your purchase/use of their products or services. Always review third‑party policies before transacting. Direct any complaints or questions to that third party.

SECTION 9 – YOUR RELATIONSHIP WITH SHOPIFY

[IMPORTANT: Do not remove or edit this section – it correctly describes Shopify’s role.]

Cozyfeelt uses Shopify to power the Services. However, all sales are directly between you and Cozyfeelt. You agree that Shopify is not responsible for any aspect of your transactions with us, including any injury, damage, or loss related to purchased products. You release Shopify and its affiliates from all claims arising from your purchases with Cozyfeelt.

SECTION 10 – PRIVACY

Personal information we collect through the Services is handled as described in our Privacy Policy [LINK]. Some information may also be subject to Shopify’s Privacy Policy (link provided). By using our Services, you confirm you have read both policies.

Because Shopify hosts our Services, Shopify collects and processes data about your use to improve the Services. Information you submit may be shared with Shopify and third parties in other countries to provide services to you. See our Privacy Policy [LINK] for details.

SECTION 11 – USER FEEDBACK

If you send us any ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty‑free, sublicensable license to use, modify, publish, and display that Feedback for any purpose, including commercial use. We may use your Feedback to improve our Services.

You warrant that you own the Feedback, have disclosed any compensation received for it, and that it complies with these Terms. We are not obliged to keep Feedback confidential, pay for it, or respond to it.

We may, but are not required to, remove Feedback that we find unlawful, offensive, or in violation of these Terms or third‑party rights.

You agree that your Feedback will not infringe any third‑party rights or contain malware. Do not use false email addresses or impersonate others. You are solely responsible for your Feedback.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to update or cancel orders if information is inaccurate, even after you have placed your order.

SECTION 13 – PROHIBITED ACTIVITIES

You may only use our Services for lawful purposes. You may not:

  • Use the Services for any illegal or harmful activity.

  • Violate any laws or regulations.

  • Infringe our intellectual property or that of others.

  • Harass, abuse, defame, or intimidate anyone.

  • Submit false or misleading information.

  • Send spam, chain letters, or other unsolicited promotions.

  • Impersonate another person or entity.

  • Restrict or inhibit others from using the Services.

Additionally, you may not:

  • Upload viruses or malicious code.

  • Copy, sell, or exploit any portion of the Services.

  • Collect or track others’ personal information.

  • Use bots, scrapers, AI agents, or automated means to access the Services.

  • Bypass our security or access restrictions.

We may suspend or terminate your account if you violate these Terms.

SECTION 14 – AUTOMATED AGENTS

14.1 These “Agent Terms” apply if you deploy an Agent (software/service that takes autonomous action on your behalf) to interact with our Services.

14.2 An Agent may only access our Services if it clearly identifies itself at all times and follows the rules in 14.4. It may not access our Services if we have asked it not to.

14.3 We may use technical measures to limit or control Agent access.

14.4 Agents must: (i) identify themselves in every HTTP/HTTPS request by including “Agent/[agent name]” in the user agent string; (ii) not mimic human behavior or bypass CAPTCHAs; (iii) truthfully answer any prompt asking if they are human or automated; (iv) not circumvent any measures we use to control Agent access.

SECTION 15 – TERMINATION

We may terminate these Terms or your access to the Services at any time, without notice, at our sole discretion. You will remain liable for all amounts due up to the termination date.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that naturally should survive.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information on our Services is for general purposes only. We do not warrant its accuracy or completeness. You rely on it at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, Cozyfeelt PROVIDES THE SERVICES AND ALL PRODUCTS “AS IS” AND “AS AVAILABLE”, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO THIS MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT ALLOWED BY LAW, Cozyfeelt, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS (AND THOSE OF SHOPIFY) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Cozyfeelt, Shopify, and our affiliates, officers, directors, employees, agents, and service providers from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising from (1) your breach of these Terms; (2) your violation of any law or third‑party rights; or (3) your use of the Services.

We will notify you of any such claim. We may control the defense and settlement at your expense, but we will not settle any claim that requires you to admit fault or pay money without your consent. You agree to cooperate with our defense.

SECTION 19 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that part shall be enforced to the maximum extent possible, and the remaining provisions remain in full effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision does not waive that right.

These Terms and any policies posted on our site constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguity shall not be interpreted against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign these Terms or your rights under them without our written consent. We may assign them without notice to you.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Cozyfeelt is headquartered, without regard to conflict of laws principles. You and Cozyfeelt consent to the exclusive jurisdiction and venue of the courts in that jurisdiction.

SECTION 23 – HEADINGS

Headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS

The latest version of these Terms is always available on this page. We may update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check for changes. Your continued use of the Services after any changes constitutes acceptance.

SECTION 25 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us at cristiansawaynoapw@outlook.com.

Our contact details:
cristiansawaynoapw@outlook.com